REFUND POLICY

We want you to enjoy your visit to our cafe.

​

If you have any concerns about your order, please let a member of the team know whilst you are with us where possible. If you aren’t on site, please call us on 01244 303107 or email us at cafeonthehill.biz@gmail.com as soon as you can. We will do our best to find a solution.

 

While we do not offer refunds for change of mind or because something is not to your taste, if there is a quality issue, we will correct it and always meet our legal obligations around refunds and returns.

​

If we agree with your issue/complaint, you will be refunded on your original payment method. Please note that we cannot reimburse postage costs.